I’ve booked the appointment – what do I do when I get to the practice?
Please let the reception team know that you have arrived. You can come in to the reception to do this, or call from the car if you prefer. We have a dedicated goodbye room where you can wait with your pet in privacy. There are tea and coffee making facilities so please feel free to ask if you need a cuppa. If you’d rather wait outside, there are two picnic benches, one in the garden to side the of the practice and one on the lawn opposite. If it’s a nice day and you’d like us to perform the procedure for your dog in the garden then we are happy to do so.
Once you’re settled, the vet will come and join you and answer any questions you may have. If you’d like us to check your pet over first to reassure you that you’re making the right decision, or explore any other treatment options that may be available then please do ask.
When you’re sure that you’ve made your decision, we will ask you to sign a form giving us consent to put your pet to sleep and indicating what you would like to do with your pet afterwards (please see below for more details)